Terms & Conditions
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1. Overview
Shoppy provides digital products and is building additional Zimbabwe payment services (airtime, electricity, licensing, tickets) to be launched in phases.
2. Digital delivery
Delivery timelines depend on the product. If a product requires manual processing, we will contact you using the contact method you provide during checkout.
3. Payments
Payments are processed via our supported payment providers. Crypto payments may require network confirmations before they are marked as paid.
4. Refunds
Refund eligibility depends on whether an order has been delivered/fulfilled. If you believe a mistake occurred, contact support with your order number.
5. Support
For help, contact our support team via the channels listed on the website.
6. Updates
These Terms may be updated as our services evolve.